Failed to delete the API key
The reason for the deletion failure is because your API key is currently in use, please check whether the trading account is being used in the following locations:
- Whether there is an [active smart position]for the trading account, if so, please cancel or close the position at market price
- Whether any [DCA bots]are using the trading account, if so, first stop the running bots, and then delete all associated [DCA bots]
- Whether there is an [active trading] for the trading account, if so, please cancel or close the position at market price
After completing the above operations, you can successfully delete the API key!
Can I delete the API key directly on the exchange to unbind it?
Of course, but make sure it's not risky before you delete it from the exchange.
If there is a running bot or smart position on the HXR trade platform，Deleting the API key directly on the exchange will prevent HXR from continuing to follow up and process holing positions,The relevant take profit and stop loss orders cannot be executed, and the placed orders cannot be cancelled.
When you are sure that you need to do this, please check and take over the positions and orders of the exchange account after deleting the API key on the exchange.
After deleting the API key, I have re-connect the API key of the same exchange account. Can my previous asset statistics and transaction records be restored?
This is not possible. After you delete the API key, the assets and transaction statistics related to this account will be deleted simultaneously.
When you connect the trading account again it will be a brand new trading account.